Payouts

Overview

All funds collected through Campswipe — dues, event fees, and Collect contributions — accumulate in your organisation's Campswipe balance. Payouts transfer that balance to your registered bank or MoMo account.

How payouts work depends on your plan:

• Starter: Automatic payout every Friday. No action needed — the system pays out your available balance each week.
• Pro: Request a payout at any time, or keep the automatic Friday schedule. You choose.

Setting Up a Bank or MoMo Account

Before payouts can be processed, you need at least one approved account:

1. Go to Financials → Bank Accounts in the sidebar
2. Click Add Account
3. Fill in the account details — account name, number, bank name, and type (bank or MoMo)
4. Submit for approval

New accounts require approval before they can receive payouts. Each organisation is limited to 1 bank or MoMo account. Adding your bank account is part of the dashboard setup checklist — complete it early so payouts aren't delayed.

Requesting a Payout (Pro)

1. Go to Financials → Payouts
2. Click Request Payout
3. Enter the amount (cannot exceed your available balance)
4. Select the destination account
5. Submit the request

Payout requests are typically processed within one business day.

Payout Schedule

By default, your balance is paid out automatically every Friday. Pro organisations can turn this off and switch to fully manual control — go to Financials → Payouts and toggle the payout schedule preference there, or change it under Settings → Payout Schedule.

Payout Status

• Pending — submitted, awaiting processing
• Processing — being transferred
• Paid — funds have been sent to your account
• Rejected — request was declined (check the notes for reason)

Understanding Available Balance

Your available balance is your total collections minus the 10% Campswipe platform fee and any pending payouts already in progress. Only successfully completed transactions count.

Payers pay a separate processing charge on their end — this does not come out of your balance.

Tips

• Starter organisations: payouts go out automatically every Friday — no action needed
• Pro organisations: request a payout whenever you need funds, or leave the auto-schedule running
• Ensure your bank account details are accurate before approval — corrections require re-submitting
• Keep a record of payout history for your own accounting and audits